We would like to notify users of a change to our data retention policy for expired free trial accounts and cancelled paid accounts:
Expired free trial accounts or cancelled paid accounts that have been inactive for a period of 6 months or more will be deleted, along with all associated data. Users will receive a notification of pending deletion, and may (re-)subscribe to a paid account to prevent the deletion of the account and associated data.
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When your free trial or paid account expires, for a period of 6 months, you will continue to have access to:
- all of the assignments you have created
- all of the submissions you have received
- all of the materials you have uploaded
In addition, you will be able to view and download:
- submissions for existing assignments
- grades for existing submissions
However, you will not be able to perform any of the following actions until you upgrade to a paid subscription:
- create, copy, or import new assignments
- create, copy, or import new lessons
- create or import new courses
- receive new submissions for existing assignments
After a period of 6 months has elapsed, the account and all associated data will be deleted in accordance with the notice at the top of this article.